Effective Date: January 28, 2025
1. Introduction
Maneuver It Inc. (“Maneuver,” “we,” “our,” or “us”) is committed to safeguarding the privacy and security of individuals who use our platform and services within Canada. This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with applicable privacy laws and best practices.
By accessing Maneuver’s services, users acknowledge that they have read, understood, and agree to the practices outlined in this Privacy Policy. If you do not agree, you must immediately discontinue use of our services.
2. Scope and Application
This Privacy Policy applies to all individuals interacting with Maneuver, including but not limited to:Users & Customers utilizing Maneuver’s platform for shipping and logistics solutions.Independent Contractors (Drivers & Couriers) providing shipping services through Maneuver.Partners, Vendors, and Service Providers processing data on our behalf.Visitors to our Website & Digital Platforms who interact with our content and services.
This policy covers personal data collected through Maneuver’s websites, mobile applications, customer service channels, and any other means in connection with our operations.
3. Information We Collect
Maneuver collects various categories of personal data to fulfill service, security, and compliance obligations. This includes, but is not limited to:
3.1 Personal Information Provided by UsersIdentity & Authentication Data: Full name, date of birth, government-issued identification (such as driver’s license or passport), and related verification documents.Contact Details: Email address, phone number, mailing address, and emergency contact information.Account Credentials: Username, password, security questions, and multi-factor authentication data.
3.2 Service-Related DataShipment & Delivery Information: Pickup/drop-off locations, route details, delivery status, tracking history, and recipient details.Transaction & Payment Data: Billing information, payment method details, transaction history, and tax-related documentation.
3.3 Background Check & Compliance Data
Maneuver conducts background checks on independent contractors where required by law or contractual obligations. This may include:Criminal Background Verification through accredited third-party providers.Driving Record Checks (e.g., motor vehicle reports and safety history).Identity & Work Eligibility Verification to comply with applicable laws.
By applying to work as an independent contractor, drivers and couriers explicitly consent to Maneuver collecting and processing this information as a condition of platform access.
3.4 Technical & Mobile Device DataIP Address & Device Identifiers used to enhance security and prevent fraud.Location Data & GPS Information to facilitate deliveries, ensure compliance with safety policies, and optimize route efficiency.App Usage & Analytics Data including crash logs, feature interactions, and error reports.Mobile Device Permissions: When using Maneuver’s mobile app, we may request access to your device’s location, camera, microphone, and storage for functionality related to deliveries, identity verification, and in-app communications.
4. Legal Basis for Data Processing
Maneuver processes personal data based on the following legal grounds:Contractual Necessity: To provide services as agreed upon in our Terms and Conditions.Legitimate Interests: For operational efficiency, security, fraud prevention, and service improvement.Legal & Regulatory Compliance: To fulfill obligations under applicable laws, tax regulations, and safety requirements.User Consent: Where required for marketing, background checks, and other discretionary processing.
Users may withdraw consent for certain processing activities, subject to legal and contractual restrictions.
5. How We Use Your Information
Maneuver uses personal data for the following purposes:Service Fulfillment: To facilitate, track, and manage shipping and logistics transactions.Identity & Background Verification: To authenticate users and assess driver eligibility.Fraud Detection & Security Monitoring: To protect users from unauthorized access, breaches, and fraudulent activities.Regulatory & Legal Compliance: To comply with tax laws, insurance requirements, and law enforcement requests.Customer Support & Dispute Resolution: To resolve inquiries, claims, and complaints.Marketing & Personalization: To provide tailored service recommendations, promotions, and analytics.Mobile App Functionality: To enable GPS tracking, push notifications, in-app messaging, and secure transactions.
6. Information Sharing & Disclosure
Maneuver does not sell or rent personal data. However, we may share user data with:Independent Contractors (Drivers & Couriers): For service coordination and transaction fulfillment.Law Enforcement & Regulatory Authorities: In response to legal obligations, subpoenas, or lawful government requests.Third-Party Service Providers: For payment processing, data storage, background checks, analytics, and fraud prevention.Corporate Transactions: If Maneuver is involved in a merger, acquisition, or asset sale, data may be transferred accordingly.
All third-party partners must comply with Maneuver’s strict data protection and confidentiality standards.
7. Data Retention & Security Measures
7.1 Retention Policy
Maneuver retains personal data only for as long as necessary to:Provide services and fulfill contractual obligations.Comply with legal and regulatory requirements.Resolve disputes, enforce rights, and prevent fraud.
Certain records may be retained beyond service termination where legally required.
7.2 Security Protocols
Maneuver implements industry-standard security measures, including:Data Encryption for sensitive information in transit and at rest.Multi-Factor Authentication (MFA) for secure account access.Intrusion Detection Systems to monitor for unauthorized access.Regular Security Audits & Penetration Testing to ensure compliance with evolving cybersecurity threats.
8. User Rights & Choices
Users have the following privacy rights:Access & Portability: Request copies of personal data in a machine-readable format.Correction & Updates: Rectify inaccuracies in their personal information.Objection & Restriction: Limit or object to certain data processing activities.Deletion & Erasure: Request data deletion, subject to legal limitations.
To exercise these rights, users may contact us at [Insert Contact Information]. Maneuver will respond within applicable legal timeframes.
9. Updates to this Privacy Policy
Maneuver reserves the right to modify this Privacy Policy at any time. Updated policies will be posted with an effective date. Continued use of our services constitutes acceptance of the revised policy.
10. Contact Information
For privacy inquiries, data requests, or concerns, contact:
Maneuver It Inc. 1939 Ironoak Way, A207, Oakville ON L6H 3V8 dev@maneuver.live (719) 445-2808
By using Maneuver’s services, you acknowledge and accept the terms of this Privacy Policy.